Please note that our products aren't shipped directly from ELSA to the end user, but only via distributors and dealers.
You can contact our Customer Service online via our Presales Inquiry Form. Please always use this way to send us online requests - do not send e-mails.
You can also contact the Customer Service via our infoline and faxline:
Important note: Before you contact our Support, please make sure you have information about your system configuration, the version or serial number of your ELSA hardware and software, as well as an exact error description. If you call our hotline, be close to your computer if possible, so we can give you step-by-step advice to find the error.
You will find full-featured technical support online on our Support pages. There you can also send questions to our Support team. Please always use this way to send us online requests - do not send e-mails.
You can also contact the Support team via our Support hotlines (Mo-Fr 9:00 am - 5:00 pm CET):
Data Communications hotlines:
| ISDN PC boards: ISDN adapters: Modems: PC-Cards (PCMCIA): Videoconferencing: ISDN routers: | +49-241-606-6141 +49-241-606-6142 +49-241-606-6143 +49-241-606-6144 +49-241-606-6146 +49-241-606-6147 |
Computer Graphics hotlines:
|
Office/games graphics boards: CAD graphics boards: Monitors: |
+49-241-606-6131 +49-241-606-6132 +49-241-606-6135 |
United Kingdom hotlines:
| All products: | +44 171 294 0114 |
Germany
ELSA AG
Sonnenweg 11
52070 Aachen
Germany
Phone: +49-241-606-0
Fax: +49-241-606-1199
WWW: http://www.elsa.de/EUROPEUSA
ELSA, Inc.
2231 Calle De Luna
Santa Clara, CA 95054
USA
Phone: +1-408-919-9100
Fax: +1-408-919-9120
WWW: http://www.elsa.com/AMERICATaiwan
ELSA Asia, Inc.
7F-11, No. 188, Sec 5
Nanking East Road
Taipei 105
Taiwan, R.O.C.
Phone: +886-2-(2)7685730
Fax: +886-2-(2)7660873
WWW: http://www.elsa.com/ASIA/FRAMES.HTMJapan
ELSA Japan, Inc.
Mita Suzuki Building 3F
5-20-14 Shiba, Minato-ku
Tokyo 108-0014
Japan
Phone: +81-3-5765-7391
Fax: +81-3-5765-7235
WWW: http://www.elsa.com/JAPAN/FRAMES.HTM