The information in the knowledge base goes into great depth to explain, for example, the installation and fine tuning of an ELSA graphics board for certain PC or games environments. Tips and tricks for the various products are also to be found, even including cleaning notices to extend the life of ELSA ECOMO monitors.
ELSA offers various access possibilities to the knowledge base so that every user can access the information as he prefers. Selection is based on product-specific lists of the latest FAQs (frequently asked questions), on search options based on product and application software, and a full text search engine of the entire knowledge base. Should the customer not find an answer in the knowledge base, personal aid is also available with the help of ELSA's interactive web query formulae, which guarantee a fast and efficient solution directly from ELSA support specialists.
Feedback is positively encouraged! By accessing "Please send us you feedback", ELSA presents every user of ELSA support with the opportunity to give helpful comments and constructive criticism, and so to help in the design of the services of the future.
Further information: Infoline +49-(0)241-606-5112
| ELSA AG develops, manufactures and markets PC hardware and software components for the data communications and computer graphics sectors. Its product range includes modems, ISDN adapters, videoconferencing systems, ISDN routers, graphics boards and monitors. ELSA was founded in 1980 and today has more than 550 employees. In addition to its headquarters in Aachen, Germany, it also maintains subsidiaries in Santa Clara, California, as well as Taipei, Taiwan and Tokyo, Japan. Since June 1998, ELSA AG shares are traded on the "Neuer Markt" trading segment of the Frankfurt stock exchange in Germany. |
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