How to contact ELSA

Do you have a technical problem with an ELSA product?
Tech Support is here to help.
Do you have questions about our products?
Ask our sales team.
To contact other ELSA offices, please look at our
worldwide address book.
Do you have questions or suggestions concerning our WWW pages?
Send an E-mail to web-us@elsa.com.

Tech Support

Important note: Before you contact Tech Support, please make sure you have information about your system configuration, the version or serial number of your ELSA hardware and software, as well as an exact error description.

Tech Support can be reached via:

E-mail: sup-us@elsa.com or
Telephone: 800-272-ELSA or 408-919-9100
Office hours are 8am - 5pm PST
Fax: 408-919-9120

If you are looking to download the latest drivers, please visit our File Area.

Sales

Please note that our products aren't shipped directly from ELSA to the end user, but only via distributors and dealers.
The Channel Sales Dept. can be reached via:

E-mail: sales-us@elsa.com
Telephone: 800-272-ELSA or 408-919-9100

Western Region ext. 115, Ron Hopkins

Eastern Region ext. 110, Victoria McCracken

Fax: 408-919-9120

ELSA Address Book

USA
ELSA Inc.
2231 Calle De Luna
Santa Clara, CA 95054
USA
Phone: +1-408-919-9100
Fax:     +1-408-919-9120
WWW: http://www.elsa.com/AMERICA/INDEX.HTM
Germany
ELSA AG
Sonnenweg 11
52070 Aachen
Germany
Phone: +49-241-606-0
Fax:     +49-241-606-1199
WWW: http://www.elsa.de/EUROPE/FRAMES.HTM
Taiwan
ELSA Asia Inc.
7F-11, No. 188, Sec 5
Nanking East Road
Taipei 105
Taiwan, R.O.C.
Phone: +886-2-(2)7685730
Fax:     +886-2-(2)7660873
WWW: http://www.elsa.com/ASIA/FRAMES.HTM
Japan
ELSA Japan Inc.
Mita Suzuki Building 3F
5-20-14 Shiba, Minato-ku
Tokyo 108-0014
Japan
Phone: +81-3-5765-7391
Fax:     +81-3-5765-7235
WWW: http://www.elsa.com/JAPAN/FRAMES.HTM