| Customer Care | Our Customer Care is a source of detailed pre-purchase information on the company and its products. |
| Support | Technical assistance and after-sales support round out our service package. Individual specialist hotlines ensure the quick availability of efficient support. |
| ELSA Online Media | ELSA customers have round-the-clock access to our online media as a source of general information and assistance with technical issues. |
| Warranty | A warranty period of 3 years applies to ELSA monitors and videoconferencing systems. All other products are covered by a 6-year warranty starting from the purchase date. |