Service and Support

Our objective of marketing user-friendly products includes a comprehensive package of services. Our ServiceDirect program provides our customers with a high degree of security.
Customer Care Our Customer Care is a source of detailed pre-purchase information on the company and its products.
Support Technical assistance and after-sales support round out our service package. Individual specialist hotlines ensure the quick availability of efficient support.
ELSA Online Media ELSA customers have round-the-clock access to our online media as a source of general information and assistance with technical issues.
Warranty A warranty period of 3 years applies to ELSA monitors and videoconferencing systems. All other products are covered by a 6-year warranty starting from the purchase date.